Terms of service

Last updated: August 22, 2026

Welcome to Dyncrest. These Terms of Service govern your use of dyncrest.shop and your purchase of products from our store.

By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website.

1. About Dyncrest

Dyncrest operates an online retail store offering a range of products, including home, garden, outdoor, pet, furniture, and coffee-related products.

Business: Dyncrest
Address: 12 Peter Court, Sunnybank Hills, Queensland 4109, Australia
Email: ruthomas02xq4@gmail.com
Phone: +61 3 9740 0222

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities

• Attempt to gain unauthorized access to our systems

• Interfere with the operation or security of the website

• Copy, reproduce, or misuse our website content without permission

• Submit false, misleading, or fraudulent information

• Use automated systems to access or collect information from the website in a way that interferes with our operations

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, pricing, and other information displayed on our website are accurate and up to date.

However, product colors and appearance may vary slightly depending on your device or screen settings.

We reserve the right to correct errors, update product information, and make changes to products or their availability at any time.

4. Product Availability

All products are subject to availability.

Adding a product to your cart does not guarantee that the product will remain available until checkout is completed.

If a product becomes unavailable after you place an order, we will contact you and may offer an appropriate alternative or refund.

5. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After submitting an order, you may receive an order confirmation acknowledging that we have received your order. An order confirmation does not necessarily mean that the order has been accepted.

We reserve the right to cancel or decline an order where reasonably necessary, including in cases involving:

• Incorrect product or pricing information

• Suspected fraudulent activity

• Product availability issues

• Technical or system errors

• Orders that appear to have been placed for unauthorized purposes

If we cancel an order after payment has been received, we will arrange an appropriate refund.

6. Prices and Payments

All prices displayed on our website are presented in the applicable currency shown at checkout.

We reserve the right to change prices at any time without prior notice. Price changes will not affect orders that have already been accepted, except where required to correct an obvious error.

Payment must be successfully completed before an order can be processed.

Payments may be handled through third-party payment providers. Additional terms and conditions from those providers may apply.

7. Shipping

Dyncrest currently ships within Australia.

We offer free standard shipping on eligible orders.

Our standard estimated delivery timeframe is:

3–5 business days

Delivery estimates are provided as a guide and may vary due to circumstances outside our reasonable control, including courier delays, severe weather, public holidays, or other unexpected events.

Once an order has been dispatched, delivery is handled by the applicable shipping provider.

8. Returns and Refunds

Dyncrest accepts eligible returns within 30 days from delivery.

We provide:

• Free return shipping for eligible returns

• No restocking fee

• No final-sale items

Products should generally be returned unused, in their original condition, and with original packaging and included accessories where applicable.

Certain products may have specific return requirements.

For complete information regarding eligibility, returns, refunds, damaged products, and exchanges, please refer to our Return and Refund Policy.

Nothing in our return policy or these Terms is intended to exclude or limit any rights you may have under applicable Australian consumer law.

9. Australian Consumer Law

Our products and services are supplied subject to applicable Australian consumer protection laws, including the Australian Consumer Law.

Nothing in these Terms is intended to exclude, restrict, or modify any consumer guarantee, right, or remedy that cannot legally be excluded, restricted, or modified.

Where applicable, you may be entitled to remedies such as a repair, replacement, refund, or other remedy depending on the circumstances.

10. Intellectual Property

Unless otherwise stated, all content available on our website, including:

• Text

• Product descriptions

• Graphics

• Logos

• Images

• Website design

• Page layouts

• Branding

• Other original materials

is owned by or licensed to Dyncrest and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit our content without appropriate authorization.

11. Third-Party Services

Our website may use third-party services to support functions such as:

• Payment processing

• Shipping

• Website hosting

• Analytics

• Marketing

• Customer communications

Third-party services may be governed by their own terms and privacy policies. Dyncrest is not responsible for the independent practices of third-party providers.

12. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted access.

The website may occasionally be unavailable because of:

• Maintenance

• Updates

• Technical issues

• Hosting problems

• Security incidents

• Circumstances beyond our reasonable control

We may modify, suspend, or discontinue portions of the website at any time where reasonably necessary.

13. Limitation of Liability

To the maximum extent permitted by law, Dyncrest will not be responsible for losses arising from circumstances outside our reasonable control, including delays caused by third-party delivery providers, internet service interruptions, technical failures, or other events beyond our reasonable control.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

14. Indemnification

To the extent permitted by law, you agree to be responsible for losses, claims, or reasonable costs arising from your unlawful use of our website, violation of these Terms, or misuse of our services.

This provision does not apply to the extent that the relevant loss or claim was caused by Dyncrest's own unlawful conduct or negligence.

15. Errors and Corrections

We may occasionally publish information containing typographical errors, inaccuracies, or omissions relating to product descriptions, prices, availability, promotions, or other website content.

We reserve the right to correct such errors and update information when necessary.

If an obvious pricing or product information error affects an order, we may contact you before proceeding with the order.

16. Changes to These Terms

We may update these Terms of Service from time to time.

When changes are made, the updated version will be published on this page and the Last updated date will be revised.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

17. Governing Law

These Terms are governed by the laws applicable in Australia.

Any disputes will be handled in accordance with applicable Australian laws and regulations.

18. Contact Us

If you have questions regarding these Terms of Service, an order, or our services, please contact us:

Dyncrest
12 Peter Court
Sunnybank Hills, Queensland 4109
Australia

Email: ruthomas02xq4@gmail.com
Phone: +61 3 9740 0222